Privacy Policy

Effective Date: August 2025

Introduction

At Virtually Kate ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information You Provide

  • Contact Information: Name, email address, phone number, business name, and mailing address

  • Service Information: Details about your business needs, project requirements, and service preferences

  • Payment Information: Billing address and payment method details (payment processing is handled by secure third-party processors)

  • Communication Records: Messages, emails, and call records related to our business relationship

Information Collected Automatically

  • Website Usage: Pages visited, time spent on site, and navigation patterns

  • Device Information: IP address, browser type, operating system, and device identifiers

  • Cookies and Tracking: We use cookies to improve your website experience and analyze site performance

How We Use Your Information

We use your personal information to:

  • Provide virtual assistant services and support

  • Communicate about your projects and business needs

  • Process payments and manage billing

  • Improve our services and website functionality

  • Send service updates and relevant business information

  • Comply with legal obligations and protect our business interests

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party tools and platforms necessary to deliver our services (such as project management software, communication tools, and payment processors)

  • Legal Requirements: When required by law, court order, or to protect our legal rights

  • Business Transfers: In connection with a merger, acquisition, or sale of business assets

  • With Your Consent: When you explicitly authorize us to share specific information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

  • Access and review your personal information

  • Request corrections to inaccurate information

  • Request deletion of your personal information (subject to business and legal requirements)

  • Opt out of marketing communications

  • Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences and settings

  • Analyze website traffic and user behavior

  • Provide personalized content and advertisements

  • Ensure website security and functionality

You can manage cookie preferences through your browser settings, but disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take steps to delete such information.

International Data Transfers

If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where our servers and business operations are located.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website with a new effective date.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Virtually Kate
 Email: virtuallykateva@gmail.com

Consent

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.